Having pet insurance is a good way to make sure your furry friend receives the care he or she needs when sick or injured. It's important that you know how to cancel coverage if you choose to.
Cancel Your Coverage
To cancel your insurance for pets, go to the company website and fill out a form. Be sure to include your reason for cancellation. After you provide this information, your insurance policy will be cancelled immediately.
Cancelling your coverage before the waiting time ends
Many pet insurance companies have waiting periods that begin after the policy's effective date. These waiting times are meant to stop owners from submitting claims for their pets if they haven't been diagnosed with the health conditions covered by insurance.
There are no waiting periods for accident or illness coverage. This is offered by insurers such Embrace, Figo Lemonade Toto and Pets Best.
In some cases, insurance providers also have waiting times for certain ailments. These include hereditary and congenital conditions. You can waive these waiting times if your vet determines that the dog or cat is not at risk of a pre-existing illness.
No age limits
Pets Best doesn't have any age limitations on its policies. So you can enroll your puppy or kitten as soon as they turn 7 weeks. You can also test the policy for 30 free days to make sure it's right for you.
Customer Service
A lack of customer support is one of our biggest complaints about pet insurance. Pets Best's live chat feature is a great way to help the company better serve customers. This is good because it can help decrease the number of customer complaints regarding site abandonment and increase online sales.
A number of features are available to help pet owners make the most out of their insurance. There are also veterinary pay direct and a portal for members that allows them to easily track their claims, deductibles, reimbursements and more.
Vet Direct Pay
Pets Best's veterinary direct pay is unlike most other pet-insurance companies. You can directly reimburse your veterinarian when they treat your pet. This feature will reduce your costs as you won't have to pay for the bill and wait until reimbursement.
You Reimbursement amount
Select an annual benefit cap, an annual deductible, and the percentage of your vet bill that you want reimbursed every time you make a claim. You can check the status of your claims through the portal for members and receive a payment or direct deposit as quickly as two days following approval.